THE DESIGN PHASE
Once you have reached us with an interest, we would like you to fill out a questionnaire that gives us important details surrounding what kind of build will be best for you depending on what you plan to use it for and what is your budget.
After that, we’ll be sending you a notification that we are currently looking over your details. We’ll start brainstorming on what parts are the most appropriate for you given the market.
You’ll be given our reasoning behind the choices we have made, and adjustments can be made before we get your approval to make sure you’re happy with your build. Through this process, we want to be transparent and show you how much the parts cost for your PC.
THE PURCHASING PHASE
After receiving a deposit of at least 50% of the estimated part price, we will begin purchasing the parts needed for your build. We guarantee that every part we purchase will be new, coming from well-known retailers or from boxes that have not yet been opened.
Should we find a price that is lower than the estimated cost that was calculated during the design phase, we will deduct that from the total cost to make sure you’re getting the best build you want. After all, we want to help you find the best deal possible after the trust you have given us.
Once all parts have reached us, you’ll be given a notification that we will be starting the next phase: the build phase.
THE BUILD PHASE
Right after parts have come through, we’re starting your build. You may opt for being in the dark while we are building, or opt for getting updates from us.
If you choose to get updates, we’ll be sending you our day-to-day progression. You’ll get pictures from us about how your PC currently looks and if there have been any noticeable problems.
We will be debugging the PC throughout our PC to make sure each part is working correctly and scan for any defects that were sent to us. Depending on any necessary replacements of your parts, your PC build can be put on hold.
If we have deemed everything is completely functional, you should expect your build to be done within three to five business days.
THE DELIVERY PHASE
We’ve now come to the end of our journey. The build is finished, and it’s now ready to be delivered. During this phase, you may choose to pay the rest of the cost before the PC is in your hands, or to pay during the hand-off.
If you are in our delivery area, we will personally hand over the PC to you, making sure the product is safe during the transit.
After the PC is now in your hands, we will give you some advice to make sure how your build can serve you for a long time.